Privacy Policy

At Towelogy, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

Data Controller

Towelogy is the controller of the data that is collected through our website located at www.towelogy.co.uk. Our registered office is at Towelogy Ltd, Unit G, 9 Parker Lane, Burnley, BB11 2BY.

Information We Collect

We collect information about you when you register with us, place an order, subscribe to our newsletter, or interact with our services. The information we collect includes:

Name

Contact details (such as email address, telephone number, and postal address)

Order details

Payment information (we do not store credit card details)

Any other information you choose to provide to us.

How We Use Your Information

We use the information we collect for several purposes, including:

  • To fulfill your order
  • To communicate with you about your account or transactions
  • To provide customer service and support
  • To improve our website and services
  • For internal analytics
  • To comply with legal obligations

Legal Basis for Processing

We process your information based on the following legal grounds:

  • You have consented to the use of your information.
  • The processing is necessary to fulfill a contract with you.
  • We have a legitimate interest in processing your information, which might include preventing fraud, improving our website, and enabling our operations.
  • Compliance with a legal obligation.

Data Sharing and Disclosure

We may share your information with:

  • Service providers who perform services on our behalf.
  • Legal authorities when required by law or to protect the rights and safety of ourselves and others.
  • Third parties in connection with a business transaction, such as a merger or sale of assets.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

Your Rights

You have certain rights regarding the personal information we hold about you. These include the rights to access, correct, delete, or restrict the use of your personal information. You also have the right to object to processing and, where we have asked for your consent to process your data, to withdraw this consent. These rights can be exercised by contacting us at [Insert Contact Details Here].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at towelogy@outlook.com or by mail using the details provided below:

Towelogy
[Re: Privacy Compliance Officer]
Towelogy Ltd, Unit G, 9 Parker Lane, Burnley, BB11 2BY

Date of Last Revision:31/5/2024